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Initial Enquiry & Quotation
A quotation is provided and metal samples sent to confirm as correct, so the process can move on to the next step.
Payment & Production
Proforma invoice issued, once paid the order is booked for production. For delivery within the lead time stated on the day of ordering.
Delivery
All items are checked and despatched in protective packaging and delivered to the address shown on the order.
Ordering Information
Establish Requirements
Such as, type, length & number of panels. Type length & number of flashings ( up to 3 metre lengths).
For any custom flashings, drawings must be provided showing any dimensions, angles & which side is to be the exposed/colour side.
Lead Time & Deliveries
Delivery includes protective packaging and delivery to site but not offloading.
Customers must make sure someone will be available to offload and notify us beforehand of any access issues & if a fork lift truck is available.
Processing Orders
Proforma invoices need paying in full before orders can be booked into the fabrications queue.
We do not accept card payments for orders only direct bank transfer into our account.
Order Confirmation
Once we have received payment for an order, we send an email to acknowledge receipt of payment.
We then book orders in for production and delivery within the lead time stated at the time of order.
Ordering Terms
Our full ordering terms are available via this link.