Frequently Asked Questions
How long will my order take to arrive?
For profiled sheeting normally 10 days, fabricated items from copper, aluminium, zinc, stainless steel or coated steel 2-3 weeks, insulated roof & wall panels 2-4 weeks. Buildings take 4 weeks + to arrive, other products are available sooner if stocked.
How much is the delivery charge for panels?
Delivery costs vary from £200 upwards depending on the size of the order & location. The cost is confirmed once the delivery address is provided and when the details have been fully established.
Are quotations provided for free?
Quotations are often free of charge, in some circumstances we may have to charge a fee to produce a price if requirements are not clearly presented, for example if we have to estimate quantities based off architects drawings instead of a clear schedule of items.
I'm not sure what I need to order, can you help?
We aim to help as much as possible however Merlin Metals are not responsible for order accuracy. We cannot specify exact quantities and materials for projects that we have limited involvement with or direct site access. Ideally details should be checked by the person installing them to ensure the order is correct prior to placing the order.
Do you provide technical help?
We will try to answer any questions you may have or find answers for you if we don't ourselves, however we do not have a dedicated technical department so in some cases may refer to manufacturers or technical manuals for guidance.
Do you offer installation services?
Merlin Metals are suppliers and currently do not provide installation services.
Do you offer installation training?
We provide some installation guidance via the pdf brochures we publish. If you require training in hard metal roofing, we can refer you on to a training provider.
Do you supply any design services or drawings?
We can offer some basic design services such as creating elevation drawings from the dimensions or sketches provided or produce a 3D drawing to help visualise a projects completion.
We are suppliers of high quality metal roof and wall panels.
Along with other building products and materials.
Our products are sourced from leading UK manufacturers for delivery direct to our customers.
Merlin Metals Limited
Unit 6, Malton Enterprise Park
6 Cherry Farm Close
mail at merlinmetals.com
+44 01653 489780